TERMS OF USE

The following terms and conditions apply to all bookings made for this guest house We kindly ask you to take a moment and read them before booking.

Guest house terms and conditions are stated as follows:

Bookings

At the time of online booking you need to submit your basic details.

We also have the right to require full payment in advance or a deposit at the time of booking in certain circumstances or if the Booking includes the supply of certain items or services.

No Booking will be treated as confirmed until the details and/or payment/deposit have been provided.

Charges

The prices displayed on the website are an average per night per room.

A minimum length of stay, deposit, cancellation charges and other conditions may apply to certain rates, as specified.

Once a rate is selected on the website, the total for your requested stay shall be displayed on the reservation summary.

Prices will be charged in the local currency of the guest house.

GST will be payable at the prevailing rate applicable at the tax point of the invoice or booking confirmation issued, and may change depending on the actual rate and the GST treatment of the goods and services purchased at that date.

Price list for additional items, such as meals and room service, are on display at relevant locations within the guest house and are available on request.

Check-in/ Check-out

Check in time- 14:00 hrs

Check out time-12:00 hrs

In the interests of security and to prevent fraud, at the time of check-in, as per the government of india norms, you are requested to carry a valid photo ID with complete address and produce it at the time of check in.

For Indian citizens: Driving license, passport, voter ID or aadhar card only.

Pan card will not be considered as a valid ID proof.

FOR INTERNATIONAL: PASSPORT

These records will be kept for at least 12 months and may be disclosed or made available for inspection by any police officer or as otherwise required by applicable law in connection with the prevention or investigation of crime. The information above may be requested for each member of your party over the age of 18 and we reserve the right to refuse entry to persons who cannot provide the information set out above.

On the day of departure we kindly ask all guests to vacant their rooms by 12.00 noon. (unless a later departure is stated as part of your Booking). Late check-out after this time can be requested subject to availability and will be charged at an hourly basis.

Rooms are subject to maximum occupancy rules set by the guest house. If you would like further details please contact the guest house.

Payment

We accept the following methods of payment: credit cards: American Express, MasterCard, International Credit Card, Visa; debit cards - Visa/Delta and Visa/Electron

At the time of check-in we will authorise the accommodation charges (room rate, GST and any service charge) and anticipated incidentals for the duration of your stay against your credit/debit card. We may also choose to accept a deposit in place of payment card authorisation by another valid form of payment, including cash.

During your stay the guest house system will calculate the incidentals charged to your room on a daily basis.

All outstanding charges must be paid for in full on check-out from the guest house.

If staying for multiple nights at the guest house we may require you to make payment for any outstanding charges on a more frequent basis during your stay.

Cancellation Policy

The cancellation policy varies according to the rate that is booked. Please refer to the individual full rate descriptions given at booking.

In the unlikely event of our inability to provide the above accommodation, we will arrange alternate accommodation of similar standards and provide transport to the guest at our cost.

Damage

We reserve the right and you hereby authorise us to charge your credit or debit card for any damage incurred to your room or the Guest house during your stay (including without limitation specialist cleaning) or for any items that are missing when you leave.

Children

All children (a person under 10 years of age) staying at the Guest house must be accompanied by an adult and must be supervised by an adult at all times.

Cots and extra beds are available in most of our properties. However, these are limited and subject to availability. Additional charges may apply. Please check at the time of booking.

Wheel Chair

At guest house, wheel chairs are owned by request and it's chargeable

Pets

Pets are not allowed at guest house.

Personal Information

Telephone calls may be recorded from time to time to help us improve the service we offer you.